Frequently
Asked
Questions

You'll enter your private booth, settle in, and spend 20 minutes surrounded by warm infrared light and gentle salt air. No staff interruptions, no awkward interactions —just you, the warmth, and quiet. Most people describe it as deeply relaxing, like a mini-vacation.

Whatever you're comfortable in. The booth is completely private, so you can wear as little as you like to maximize light exposure. Most people wear swimwear, underwear, or workout clothes. We provide towels and eye protection.

Yes, 100% private. You have the entire booth to yourself for your full session. There's a lock on the door, and no staff will enter during your session. It's your space.

Just yourself! We provide everything you need: towels, eye protection, and a clean, sanitized space. If you'd like, bring a water bottle and your phone (there's a shelf for it). That's it.

Each session is 20 minutes. We recommend arriving 2-3 minutes early to settle in. The booth will automatically complete the session, and you can take your time leaving when you're ready.

The booth is designed to feel open and spacious —it's about the size of a small walk-in closet (approximately 4ft x 4ft x 7ft). You're never enclosed in a tight space. The door doesn't lock you in —you can open it anytime. Many members who consider themselves claustrophobic tell us they feel completely comfortable. If you're unsure, we're happy to show you the booth before your first session.

We take cleanliness seriously. Between every session, our booths are thoroughly sanitized using hospital-grade disinfectant. The salt therapy itself has natural antibacterial properties. We also run UV-C sanitizing lights between sessions and provide fresh towels for every guest.

The booth warms to about 110-130°F (43-54°C) —warm and relaxing, but not as intense as a traditional sauna. Most people experience a gentle warmth and light perspiration, not heavy sweating. The infrared heat warms your body from within rather than heating the air around you.

Yes —there's an emergency call button inside every booth that connects directly to our staff. The booth also has a door that opens from the inside with a simple push. The session will automatically stop after 20 minutes.

Absolutely. There's a shelf inside the booth for your phone. The booth has built-in Bluetooth speakers —just connect your phone and play your own playlist, podcast, or meditation.

You can leave at any time. Just open the door and step out —the session will end automatically. There's no penalty, no awkward conversation, nothing.

It's optional. Most people experience light perspiration, not heavy sweating. Many members just towel off and go about their day. We don't have showers on-site, but the changing area has everything you need to freshen up.

Yes. We have secure lockers for your belongings. You can keep your phone with you in the booth or lock it up —your choice.

Yes. Infrared light is completely safe and natural —it's the same warmth you feel from sunlight, without any UV rays. It's been used in wellness and medical settings for decades.

Yes. Dry salt therapy is natural and drug-free. Pharmaceutical-grade salt is dispersed into the air in micro-particles that you breathe in naturally. It's gentle enough for most people and has been practiced in various forms for centuries.

We recommend consulting your doctor before using Glo if you are pregnant, have active cancer, epilepsy, severe high blood pressure, or light-sensitivity conditions. You should also avoid sessions if you're taking photosensitizing medications.

No, this is not a tanning bed. Infrared light does not contain UV rays, so you will not tan or burn. The warmth comes from infrared wavelengths that warm your body directly, not from UV exposure.

Most people notice they feel more relaxed immediately after their first session. Many report their skin looks more radiant right away. For cumulative benefits, consistency matters —our members report the best results with 2-3 sessions per week.

Yes, completely free. No credit card required, no strings attached. We want you to experience Glo before making any decisions. Just book your session online and show up.

Absolutely. All our memberships are month-to-month with no contracts. You can cancel or pause your membership anytime from your online account. Your access continues until the end of your current billing period.

Yes! You can pause your membership for up to 3 months per year. During the pause, you won't be charged, and your membership tier is preserved for when you're ready to return.

For the best experience, we recommend 2-3 sessions per week. Many of our members make it part of their weekly routine —a Monday reset, a midweek recharge, or a weekend ritual.

VIP members receive 2 guest passes each month to share the experience. For non-members, your friend can book their own free first session to try it out.